Whalebone Organized the 4th European Telco Cybersecurity Conference in Warsaw, Poland

On October 17, 2024, Whalebone hosted the 4th European Telco Cybersecurity Conference at the Sofitel Warsaw Victoria in Poland. The event brought together key leaders from the telecom industry, cybersecurity experts, and Whalebone partners to discuss strategies for driving cybersecurity adoption across telcos, ensuring customer protection, and unlocking new business opportunities.

A Global Program for Telco Cybersecurity Success

Whalebone’s mission to provide user-centric cybersecurity to 1 billion people is grounded in collaboration with telcos worldwide. As part of our Telco Cybersecurity Success Program, Whalebone has partnered with more telcos globally than any other competitor. This program fosters collaboration, knowledge-sharing, and success in driving cybersecurity penetration across the telco industry. The conference was a key platform for sharing best practices, networking, and offering practical insights for achieving growth.

Key Topics: Driving Penetration and Revenue Growth

A major focus of the event was on strategies that deliver consistent month-on-month (MoM) penetration growth, with an emphasis on proven methods to achieve 2-3% MoM growth in cybersecurity adoption across customer bases. In addition, we explored ways to increase ARPU, leveraging advanced security solutions like Fraud Call Protection.

The conference also emphasized the growing demand for Consumer Digital Life Protection (CDLP) and how telcos are ideally positioned to capitalize on this $84 billion market opportunity. As consumers increasingly seek comprehensive protection for their entire digital presence, the role of telcos in delivering seamless, integrated security solutions becomes crucial.

Whalebone Speaker Highlights

The conference featured presentations from Whalebone experts, offering product updates, industry insights, and real-world case studies.

• Michaela Martišová, Whalebone Product Owner, discussed “The Power of the End-User Experience”, emphasizing the importance of intuitive UX design in driving customer engagement and product adoption. Her talk demonstrated how simplifying the cybersecurity experience for consumers can significantly increase product penetration and value perception.
• Viliam Péli, Whalebone Threat Intelligence Specialist, unveiled “The Threats Lurking in Europe’s Networks”, highlighting the rising number of regional threats and the critical need for swift, proactive responses from telcos. He outlined the role of Whalebone’s threat intelligence in countering attacks like phishing and ransomware, which continue to escalate across the continent.
• Robert Šefr, Whalebone CTO, introduced “Whalebone Fraud Call Protection”, a solution designed to protect users from fraud calls without the need for any installation. His presentation detailed how this service can work across all OS platforms, offering a seamless experience for both telcos and end-users.

Industry Insights from Telco Leaders

We were also honored to host leading telco experts, who shared valuable insights on how cybersecurity solutions are being integrated into their services to drive adoption and revenue growth:

• Luka Radunović, Digital Services Coordinator at Mtel Montenegro, spoke on “Why We Consider an Opt-Out Model”. He explained how shifting from opt-in to opt-out has simplified adoption processes and improved service penetration, leading to higher engagement without the need for constant sales efforts.
• Tino Herljević, ICT Presales Expert at A1 Croatia, focused on “Regulatory and Churn Prevention”, showcasing how cybersecurity solutions bundled with B2B services help reduce churn rates while enabling upsell opportunities and compliance with evolving regulations.
• Sergej Stolić, ICT Product Development Team Manager at A1 Serbia, presented on “Protecting Your Premium Plans”, offering insights into the role of cybersecurity in safeguarding premium service offerings, particularly in an era where digital threats are rising.
• Aleksandar Petrov, Team Lead for Residential Products at A1 Bulgaria, covered “The Next Step After Softbundle Is Opt-Out”, highlighting the value of embedding cybersecurity in service plans through opt-out models, which minimize the need for customer activation while ensuring broader protection.
• Otto Kenga, Product Lead at LMT, discussed “Security as a Differentiating Factor in Price Increases”, explaining how LMT is using advanced security offerings to differentiate their services and justify price adjustments in a competitive market.
  
  
  

Whalebone Recognizes Top Telco Performers

During the conference, Whalebone hosted an Award Ceremony to recognize outstanding achievements among their telco partners. Several representatives were honored for their exceptional performance in driving security penetration rates within their respective markets. The winners were categorized by their penetration levels, which ranged from Level 2 (15-25%) to Level 3 (25-45%), and higher.

Among the top performers recognized were Tino Herljević from A1 Croatia, Aleksandar Petrov from А1 Bulgaria, and Sergej Stolić from A1 Serbia, all of whom achieved Level 2 recognition. Otto Kenga from LMT, Donatas Stankus from Bitė Lithuania, and Liene Smilga from Bite Latvia, were honored with Level 3 awards. These awards reflect the telcos' measurable success in adopting and promoting advanced cybersecurity solutions across their customer bases.

Get a Glimpse From the Conference

Watch the conference video that captures the energy and insights from this year's event. The footage offers a glimpse into the engaging sessions, innovative ideas, and collaborative atmosphere that made it memorable. Whether you are looking to stay updated on industry trends or connect with like-minded professionals, our conferences are the place to be.

We would like to thank everyone who participated in this event, and we look forward to seeing you at the next conference!